The Auctioneers Act
Enforcement, Complaints, Licensing Kit and Legislation
Report Unfair Auction Practices
Consumers or business operators are urged to report unlicensed auctions, licensing violations, concerns with the Consumer Protection Division. Fair auctions benefit everyone.
License Suspensions [section 13]
(a) has violated any provision of this Act or has failed to comply with any of the terms, conditions or restrictions to which his licence is subject;
Where the licence of an auction sales company is suspended or cancelled, the licence of the authorized official of that auction sales company shall be automatically terminated.
Where a licence is suspended or cancelled under subsection (1), the suspension or cancellation is effective on and from the day on which the notice of suspension or cancellation is served on the licensee.
Where a bond filed by a person under this Act is terminated, the licence of that person is automatically suspended and shall remain suspended until the person files with the registrar a new bond in the amount and form required.
Request for a Hearing [section 14]
The applicant or licensee may be represented by counsel in any hearing before
A person who is dissatisfied with a hearing decision of the registrar under section 14 or under subsection (3) of section 17 may, within thirty days from the date of the decision, appeal to a judge of the Court of Queen’s Bench. There shall be no further appeal.
Prosecution Penalties [section 24]
If a prosecution occurs, there are penalties for companies or individuals who are found guilty of failing to follow the Act:
5 Offences pursuant to the following Acts, regulations and bylaws, other than the offences set out in Part 3 of the Appendix, are designated as offences for which proceedings may be commenced pursuant to Part III of the Act by the issuance of a summons ticket:
1 Carrying on the business of an auction sales company without licence
2 Carrying on the business of an auctioneer without licence
3 Holding oneself to be an auction sales companywithout having a licence
4 Engaging, employing, appointing, authorizing or permitting any person, without a licence, to do any of the things with respect to which a licence is required
5 Not complying with the terms, conditions and restrictions to which the licence is subject 11(3)
6 Failing to provide information as requested 12
7 Putting an advertisement in print without the name of the auction company and the provincial licence number
Filing a Complaint
Any consumer or business operator may file either a formal or an anonymous complaint with the Consumer Protection Division if they are of the opinion that a breach of The Auctioneers Act has occurred. For more information contact:
Registrar, The Auctioneers Act
Formal Complaints – Fill out a written formal complaint if you are requesting the Division to conduct an investigation into your specific direct sellers concern. Attach any evidence (receipts, contracts, witnesses, photos) that may assist with the investigation. A letter with details or a completed complaint form can be mailed or faxed. You will be contacted and kept informed of the progress.
Anonymous Complaint – You may also file an anonymous complaint, however there must be some evidence of wrongdoing supplied to support your concern. Since the complaint is filed anonymously, you will not be personally informed of the Division’s actions or findings. An anonymous letter can be mailed or faxed to our attention.
Consumer Protection Division Complaint Form – To file a complaint, click on the link to the left, print off and submit our complaint form to the address listed above.
Email inquiries will be responded to via email. If the sender does not wish a reply in this fashion, please indicate such in your message.
Licensing Kit and Links to Legislation