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Thursday, February 23, 2017
Financial and Consumer Affairs Authority

Buying someone a gift card this year?

Gift cards can be a great way to show someone a little holiday cheer. They are a simple, low-fuss way to give your friends and loved ones the chance to buy something they’ll really love from their favourite retailers.

gift card tips

No expiry
Did you know gift cards bought and sold in Saskatchewan can’t expire? If a business sells gift cards, they cannot put an expiry date on them. The balance cannot expire.*

*The physical instrument may expire or change, but the customer always retains the value of the card. For example, a paper gift certificate may be reissued as a plastic card with a chip.

If you get a card, use it soon
One of the most common complaints received by the Consumer Protection Division is “The retailer went out of business and I can’t use my card.” Don’t wait to use your gift cards. If a retailer goes under, it will be difficult or unlikely for you to get the value owed on your card.

Set a limit
Consumers often go above and beyond the dollar value attached to gift cards. Be careful, stick to a budget and do the math before you get to the cash register and spend more than you originally intended.

Before you buy a card, be sure to read the fine print and ask the retailer if there are any limitations on the card’s use. All fees like activation, maintenance and usage must be paid up front at the time of purchase. The only exception is a replacement fee or if a gift card is to be personalized.

Call Consumer Protection Division
If you have questions about gift cards, you can contact us toll free at 1-877-880-5550 or by email: consumerprotection@gov.sk.ca.

Commonly Asked Questions About Gift Cards

 

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